| Week starting 7 September 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.25 | 1 | 1 | American Express | 99.90 | 0 | 1 | |
| 2 | Chase | 7.53 | 2 | 2 | Chase | 99.80 | 0 | 3 | |
| 3 | Wells Fargo | 8.30 | 3 | 3 | US Bank | 99.60 | 0 | 11 | |
| 4 | US Bank | 8.94 | 5 | 3 | Wells Fargo | 99.60 | 0 | 5 | |
| 5 | Citibank | 9.75 | 4 | 5 | Capital One | 99.40 | 0 | 10 | |
| Credit Card Index | 11.94 | 5 | HSBC | 99.40 | 1 | 5 | |||
| 6 | American Express | 11.94 | 7 | 7 | National City | 99.20 | 0 | 4 | |
| 7 | Capital One | 12.49 | 6 | 8 | Citibank | 98.90 | 1 | 5 | |
| 8 | HSBC | 14.31 | 8 | Credit Card Index | 98.78 | 0 | |||
| 9 | National City | 14.53 | 9 | 9 | Bank of America | 98.00 | 0 | 8 | |
| 10 | Bank of America | 16.02 | 10 | 10 | Discover Card | 97.90 | 2 | 9 | |
| 11 | Discover Card | 20.19 | 11 | 11 | Diners Club | 95.60 | 4 | 1 | |