| Week starting 14 September 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.38 | 1 | 1 | American Express | 100.00 | 0 | 1 | |
| 2 | Wells Fargo | 8.37 | 3 | 1 | Capital One | 100.00 | 0 | 5 | |
| 3 | Chase | 8.56 | 2 | 3 | Wells Fargo | 99.90 | 0 | 3 | |
| 4 | US Bank | 8.99 | 4 | 4 | Diners Club | 99.70 | 0 | 11 | |
| 5 | Citibank | 10.71 | 5 | 4 | HSBC | 99.70 | 0 | 5 | |
| Credit Card Index | 12.65 | 4 | US Bank | 99.70 | 0 | 3 | |||
| 6 | American Express | 12.65 | 6 | 7 | National City | 99.60 | 0 | 7 | |
| 7 | Capital One | 13.76 | 7 | Credit Card Index | 99.58 | 0 | |||
| 8 | HSBC | 14.70 | 8 | 8 | Discover Card | 99.50 | 0 | 10 | |
| 9 | National City | 16.42 | 9 | 9 | Chase | 99.20 | 0 | 2 | |
| 10 | Bank of America | 17.11 | 10 | 10 | Bank of America | 99.10 | 0 | 9 | |
| 11 | Discover Card | 24.35 | 11 | 11 | Citibank | 99.00 | 0 | 8 | |