| Week starting 21 September 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.26 | 1 | 1 | US Bank | 100.00 | 0 | 4 | |
| 2 | Chase | 7.52 | 3 | 2 | Diners Club | 99.70 | 0 | 4 | |
| 3 | Wells Fargo | 8.43 | 2 | 2 | Wells Fargo | 99.70 | 0 | 3 | |
| 4 | US Bank | 8.65 | 4 | 4 | American Express | 99.60 | 0 | 1 | |
| 5 | Citibank | 9.77 | 5 | 4 | Chase | 99.60 | 0 | 9 | |
| Credit Card Index | 12.20 | 4 | National City | 99.60 | 0 | 7 | |||
| 6 | American Express | 12.20 | 6 | Credit Card Index | 99.19 | 0 | |||
| 7 | Capital One | 13.53 | 7 | 7 | Citibank | 99.10 | 0 | 11 | |
| 8 | HSBC | 14.31 | 8 | 8 | Bank of America | 98.70 | 0 | 10 | |
| 9 | National City | 15.03 | 9 | 8 | HSBC | 98.70 | 2 | 4 | |
| 10 | Bank of America | 16.63 | 10 | 10 | Discover Card | 98.10 | 0 | 8 | |
| 11 | Discover Card | 21.86 | 11 | 11 | Capital One | 97.40 | 1 | 1 | |