| Week starting 12 October 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 3.98 | 1 | 1 | Diners Club | 99.90 | 0 | 2 | |
| 2 | Chase | 7.85 | 2 | 1 | HSBC | 99.90 | 0 | 1 | |
| 3 | Wells Fargo | 8.43 | 3 | 3 | Chase | 99.60 | 0 | 8 | |
| 4 | US Bank | 8.78 | 4 | 3 | Discover Card | 99.60 | 0 | 9 | |
| 5 | Citibank | 9.97 | 5 | 5 | American Express | 99.50 | 0 | 6 | |
| Credit Card Index | 10.98 | 6 | National City | 99.40 | 0 | 3 | |||
| 6 | American Express | 10.98 | 6 | 7 | Citibank | 99.30 | 0 | 4 | |
| 7 | Capital One | 14.28 | 7 | 8 | Capital One | 99.20 | 1 | 11 | |
| 8 | HSBC | 15.02 | 8 | Credit Card Index | 97.91 | 0 | |||
| 9 | National City | 15.50 | 9 | 9 | Wells Fargo | 97.50 | 2 | 5 | |
| 10 | Bank of America | 15.82 | 10 | 10 | US Bank | 96.20 | 0 | 7 | |
| 11 | Discover Card | 21.39 | 11 | 11 | Bank of America | 87.40 | 13 | 10 | |