| Week starting 26 October 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Diners Club | 4.01 | 1 | 1 | Diners Club | 100.00 | 0 | 11 | |
| 2 | Wells Fargo | 8.45 | 3 | 2 | HSBC | 99.90 | 0 | 5 | |
| 3 | Citibank | 10.92 | 5 | 2 | Wells Fargo | 99.90 | 0 | 1 | |
| 4 | American Express | 12.15 | 6 | Credit Card Index | 99.63 | 0 | |||
| Credit Card Index | 13.44 | 4 | National City | 99.60 | 0 | 5 | |||
| 5 | Capital One | 14.73 | 8 | 5 | Bank of America | 99.50 | 0 | 10 | |
| 6 | National City | 15.51 | 9 | 5 | Capital One | 99.50 | 0 | 5 | |
| 7 | Bank of America | 16.10 | 10 | 7 | Citibank | 99.30 | 0 | 3 | |
| 8 | HSBC | 16.95 | 7 | 8 | American Express | 99.20 | 0 | 3 | |