Transaction Performance Index for Credit Card Web Sites

The Keynote Credit Card Web Transaction Performance Index measures the performance and availability of going to a selected credit card site and logging in to conduct the appropriate intended actions and checking or signing out. All measurements are taken from the ten largest U.S. metropolitan areas (Boston, Chicago, Dallas, Detroit, Houston, Los Angeles, New York, Philadelphia, San Francisco, and Washington, D.C.) on high-speed links attached to key points on the largest U.S. Internet Service Provider (ISP) backbones.

For a complete FAQ on the Keynote Credit Card Web Transaction Performance Index click here

Our Publishing Partner Digital Transactions publishes the complete index results for all sites measured. Click here to view the results.

Sites included in this index:

• American Express
• Bank of America
• Capital One
• Chase
• Citibank
• Diners Club
• Discover Card
• HSBC
• Providian
• US Bank
• Wells Fargo

Sites from this list may be temporarily removed from weekly published results due to insufficient data points for a particular week.

Click here to view past credit card indices