| Week starting 6 April 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Etrade | 3.78 | 1 | 1 | Etrade | 100.00 | 0 | 1 | |
| 2 | WAMU | 5.61 | 2 | 1 | PNC | 100.00 | 0 | 1 | |
| 3 | US Bank | 6.29 | 3 | 1 | WAMU | 100.00 | 0 | 4 | |
| 4 | Wachovia | 6.73 | 4 | 1 | Wachovia | 100.00 | 0 | 1 | |
| 5 | PNC | 7.27 | 5 | 5 | Citibank | 99.75 | 0 | 5 | |
| eBanking Index | 7.92 | 5 | National City | 99.75 | 0 | 11 | |||
| 6 | Chase | 7.92 | 6 | 7 | Bank of America | 99.62 | 0 | 6 | |
| 7 | Wells Fargo | 8.00 | 7 | eBanking Index | 99.61 | 0 | |||
| 8 | Citizens Bank | 8.85 | 8 | 8 | Chase | 99.49 | 0 | 7 | |
| 9 | Bank of America | 11.33 | 9 | 9 | Wells Fargo | 99.37 | 0 | 9 | |
| 10 | Citibank | 12.20 | 10 | 10 | US Bank | 99.23 | 0 | 8 | |
| 11 | National City | 15.04 | 11 | 11 | Citizens Bank | 98.48 | 0 | 10 | |