Week starting 20 July 2009
Rank by Speed (seconds)   Rank by Success Rate (percentage)
Rank Target Response Time (seconds) Rank Last Week   Rank Target Success rate (%) Outage Hours Rank Last Week
 1 Etrade 2.57  1    1 Sun Trust 100.00 0  1
 2 Regions Bank 5.24  2    1 WAMU 100.00 0  1
 3 WAMU 5.63  3    3 Chase 99.90 0  5
 4 HSBC 6.39  5    3 Citibank 99.90 0  9
 5 Wachovia 6.53  4    3 Etrade 99.90 0  7
 6 Chase 6.63  6    3 Regions Bank 99.90 0  1
  eBanking Index 8.43      7 National City 99.60 0  7
 7 Sun Trust 8.43  7    8 Wachovia 99.50 0  10
 8 Wells Fargo 8.45  8     eBanking Index 99.46 0  
 9 US Bank 8.82  9    9 Citizens Bank 99.40 0  11
 10 Citizens Bank 8.93  10    9 HSBC 99.40 0  13
 11 Bank of America 12.35  11    11 Bank of America 99.20 1  6
 12 Citibank 13.65  12    11 Wells Fargo 99.20 0  4
 13 National City 14.80  13    13 US Bank 97.20 0  12