Week starting 14 September 2009
Rank by Speed (seconds)					Rank by Success Rate (percentage)
Rank	Target	Response Time (seconds)	Rank Last Week		Rank	Target	Success rate (%)	Outage Hours	Rank Last Week
1	Etrade	2.85	1		1	Etrade	100.00	0	5
2	Regions Bank	4.16	2		1	HSBC	100.00	0
3	Wachovia	6.70	4		3	Wachovia	99.90	0	11
4	PNC	7.24	5		4	National City	99.70	0	4
5	HSBC	7.47			5	PNC	99.60	0	12
6	Chase	8.23	6		6	Wells Fargo	99.50	0	6
	eBanking Index	8.48				eBanking Index	99.42	0
7	Wells Fargo	8.48	7		7	Bank of America	99.30	0	6
8	Sun Trust	8.64	9		7	Sun Trust	99.30	0	2
9	US Bank	8.70	8		9	Capital One	99.20	0	13
10	Capital One	12.58	10		9	Citibank	99.20	0	9
11	Bank of America	15.04	11		11	US Bank	99.10	0	6
12	Citibank	15.32	13		12	Regions Bank	98.90	0	10
13	National City	15.44	12		13	Chase	98.60	0	2