Week starting 12 October 2009
Rank by Speed (seconds)   Rank by Success Rate (percentage)
Rank Target Response Time (seconds) Rank Last Week   Rank Target Success rate (%) Outage Hours Rank Last Week
 1 Etrade 2.76  1    1 Etrade 100.00 0  1
 2 Regions Bank 4.70  2    2 National City 99.90 0  3
 3 WAMU 5.23  3    2 Sun Trust 99.90 0  1
 4 PNC 5.54  4    2 WAMU 99.90 0  3
 5 Wachovia 6.48  6    5 Citibank 99.70 0  9
 6 HSBC 6.60  5    6 PNC 99.50 1  3
 7 Chase 7.62  7    7 Bank of America 99.40 1  15
  eBanking Index 7.98      8 Regions Bank 99.10 0  6
 8 Wells Fargo 8.33  9    8 Wells Fargo 99.10 0  12
 9 US Bank 8.48  8    10 HSBC 98.90 1  7
 10 Sun Trust 8.50  11     eBanking Index 98.71 0  
 11 Citizens Bank 8.93  10    11 Wachovia 98.50 2  8
 12 Bank of America 14.15  14    12 US Bank 97.20 0  13
 13 National City 14.34  13    13 Chase 97.10 1  10
 14 Citibank 16.27  15    14 Citizens Bank 94.20 4  14