Week ending 05 February 2012
Rank by Speed (seconds)   Rank by Success Rate (percentage)
Rank Target Response Time Rank
Last Week
  Rank Target Success Rate Outage Hours Rank
Last Week
 1 TD Bank 5.83  1    1 PNC 99.90 0  3
 2 Wachovia 6.52  3    2 US Bank 99.60 0  1
 3 Etrade 6.69  2    3 Wachovia 99.40 0  1
 4 PNC 7.36  7    4 Wells Fargo 99.30 0  5
 5 US Bank 7.42  4    4 SunTrust 99.30 0  14
 6 Wells Fargo 7.46  5    6 BB&T 99.00 0  7
 7 HSBC 7.62  6    7 Etrade 98.90 0  6
  eBanking Index 7.67      8 Regions Bank 98.60 0  7
 8 Regions Bank 7.72  8     eBanking Index 98.43 0  
 9 BB&T 8.13  9    9 TD Bank 98.20 0  3
 10 Chase 9.86  10    10 Citibank 97.30 0  12
 11 SunTrust 12.84  11    11 Capital One 97.10 2  10
 12 Citizens Bank 13.08  12    12 Chase 97.00 1  7
 13 Capital One 19.40  14    13 Citizens Bank 96.70 1  13
 14 Citibank 34.49  15    14 HSBC 96.10 0  11