Week ending 05 February 2012

Rank by Speed (seconds)					Rank by Success Rate (percentage)
Rank	Target	Response Time	Rank Last Week		Rank	Target	Success Rate	Outage Hours	Rank Last Week
1	TD Bank	5.83	1		1	PNC	99.90	0	3
2	Wachovia	6.52	3		2	US Bank	99.60	0	1
3	Etrade	6.69	2		3	Wachovia	99.40	0	1
4	PNC	7.36	7		4	Wells Fargo	99.30	0	5
5	US Bank	7.42	4		4	SunTrust	99.30	0	14
6	Wells Fargo	7.46	5		6	BB&T	99.00	0	7
7	HSBC	7.62	6		7	Etrade	98.90	0	6
	eBanking Index	7.67			8	Regions Bank	98.60	0	7
8	Regions Bank	7.72	8			eBanking Index	98.43	0
9	BB&T	8.13	9		9	TD Bank	98.20	0	3
10	Chase	9.86	10		10	Citibank	97.30	0	12
11	SunTrust	12.84	11		11	Capital One	97.10	2	10
12	Citizens Bank	13.08	12		12	Chase	97.00	1	7
13	Capital One	19.40	14		13	Citizens Bank	96.70	1	13
14	Citibank	34.49	15		14	HSBC	96.10	0	11