Week starting 9 November 2009
Rank by Speed (seconds)   Rank by Success Rate (percentage)
Rank Target Response Time (seconds) Rank Last Week   Rank Target Success rate (%) Outage Hours Rank Last Week
 1 Etrade 3.98  1    1 Etrade 100.00 0  1
 2 Regions Bank 4.52  2    2 Bank of America 99.90 0  5
 3 PNC 6.13  3    3 HSBC 99.70 0  8
 4 Wachovia 6.20  4    3 Sun Trust 99.70 0  2
 5 HSBC 6.82  5    5 Regions Bank 99.60 0  13
 6 Wells Fargo 8.25  6    6 Chase 99.20 0  7
 7 Sun Trust 8.39  7    6 Wachovia 99.20 1  11
  eBanking Index 8.46       eBanking Index 99.06 0  
 8 Citizens Bank 8.52  9    8 National City 99.00 1  6
 9 US Bank 9.38  8    8 Wells Fargo 99.00 1  4
 10 Chase 10.70  10    10 Capital One 98.70 0  10
 11 Capital One 12.25  11    10 Citibank 98.70 0  3
 12 National City 14.26  12    12 US Bank 98.60 0  8
 13 Bank of America 14.49  13    13 Citizens Bank 98.50 0  11
 14 Citibank 16.10  14    14 PNC 94.80 2  14