Week starting 9 November 2009
Rank by Speed (seconds)					Rank by Success Rate (percentage)
Rank	Target	Response Time (seconds)	Rank Last Week		Rank	Target	Success rate (%)	Outage Hours	Rank Last Week
1	Etrade	3.98	1		1	Etrade	100.00	0	1
2	Regions Bank	4.52	2		2	Bank of America	99.90	0	5
3	PNC	6.13	3		3	HSBC	99.70	0	8
4	Wachovia	6.20	4		3	Sun Trust	99.70	0	2
5	HSBC	6.82	5		5	Regions Bank	99.60	0	13
6	Wells Fargo	8.25	6		6	Chase	99.20	0	7
7	Sun Trust	8.39	7		6	Wachovia	99.20	1	11
	eBanking Index	8.46				eBanking Index	99.06	0
8	Citizens Bank	8.52	9		8	National City	99.00	1	6
9	US Bank	9.38	8		8	Wells Fargo	99.00	1	4
10	Chase	10.70	10		10	Capital One	98.70	0	10
11	Capital One	12.25	11		10	Citibank	98.70	0	3
12	National City	14.26	12		12	US Bank	98.60	0	8
13	Bank of America	14.49	13		13	Citizens Bank	98.50	0	11
14	Citibank	16.10	14		14	PNC	94.80	2	14