Transaction Performance Index for E-Banking Web Sites

The Keynote E-Banking Web Transaction Performance Index shows the total execution time and success rate for logging into an account and checking the account balance on selected Internet banking sites. The sites that appear in the Index were selected based on publicly available market-share information published in The Wall Street Journal and other reliable industry sources.

For a complete FAQ on the Keynote E-Banking Web Transaction Performance Index click here























Our Publishing Partner Digital Transactions publishes the complete index results for all sites measured. Click here to view the results.

Digital Transactions

Sites included in this index:

  • Bank of America
  • Chase
  • CitiBank
  • Citizens Bank
  • E*Trade Bank
  • National City
  • PNC
  • US Bank
  • Wachovia
  • Washington Mutual
  • Wells Fargo

Sites from this list may be temporarily removed from weekly published results due to insufficient data points for a particular week.

Click here to view past indices

Related Links

     Methodology

     FAQs

     Index Archives