| Week starting 19 January 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Abercrombie (MP TxP) | 2.84 | 1 | 1 | Foot Locker (MP TxP) | 100.00 | 0 | 1 | |
| 2 | Kohls (MP TxP) | 4.17 | 2 | 2 | Kohls (MP TxP) | 99.74 | 0 | 7 | |
| 3 | Foot Locker (MP TxP) | 4.75 | 3 | 3 | Abercrombie (MP TxP) | 99.60 | 0 | 2 | |
| 4 | Macys (MP TxP) | 5.07 | 4 | 4 | Eddie Bauer (MP TxP) | 99.24 | 0 | 5 | |
| 5 | JC Penney (MP TxP) | 6.13 | 5 | 5 | Victorias Secret | 99.23 | 1 | 3 | |
| 6 | Eddie Bauer (MP TxP) | 6.82 | 6 | 6 | Saks Fifth Avenue (MP TxP) | 98.05 | 1 | 8 | |
| Retail Apparel Index | 7.02 | Retail Apparel Index | 90.94 | 2 | |||||
| 7 | Victorias Secret | 7.21 | 7 | 7 | Zappos (MP TxP) | 89.52 | 8 | 10 | |
| 8 | Saks Fifth Avenue (MP TxP) | 7.75 | 8 | 8 | Neiman Marcus (MP TxP) | 88.93 | 10 | 6 | |
| 9 | Zappos (MP TxP) | 9.66 | 10 | 9 | Sears (MP TxP) | 88.73 | 16 | 4 | |
| 10 | Neiman Marcus (MP TxP) | 9.90 | 9 | 10 | JC Penney (MP TxP) | 88.63 | 8 | 11 | |
| 11 | Sears (MP TxP) | 12.85 | 12 | 11 | J Crew (MP TxP) | 88.52 | 10 | 9 | |
| 12 | J Crew (MP TxP) | 15.32 | 13 | 12 | Macys (MP TxP) | 51.30 | 40 | 12 | |