| Week starting 26 January 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Abercrombie (MP TxP) | 2.79 | 1 | 1 | Macys (MP TxP) | 99.74 | 0 | 12 | |
| 2 | Kohls (MP TxP) | 3.94 | 2 | 2 | Kohls (MP TxP) | 99.49 | 0 | 2 | |
| 3 | Macys (MP TxP) | 5.15 | 4 | 3 | Abercrombie (MP TxP) | 99.36 | 0 | 3 | |
| 4 | Foot Locker (MP TxP) | 5.47 | 3 | 4 | Foot Locker (MP TxP) | 99.23 | 0 | 1 | |
| 5 | JC Penney (MP TxP) | 5.59 | 5 | 5 | Victorias Secret | 98.47 | 1 | 5 | |
| 6 | Eddie Bauer (MP TxP) | 6.83 | 6 | 6 | Neiman Marcus (MP TxP) | 98.32 | 2 | 8 | |
| Retail Apparel Index | 6.93 | 7 | Eddie Bauer (MP TxP) | 97.07 | 3 | 4 | |||
| 7 | Victorias Secret | 7.03 | 7 | 8 | Saks Fifth Avenue (MP TxP) | 93.26 | 2 | 6 | |
| 8 | Saks Fifth Avenue (MP TxP) | 7.27 | 8 | Retail Apparel Index | 85.18 | 2 | |||
| 9 | Neiman Marcus (MP TxP) | 9.12 | 10 | 9 | Zappos (MP TxP) | 84.37 | 12 | 7 | |
| 10 | Zappos (MP TxP) | 10.13 | 9 | 10 | J Crew (MP TxP) | 78.53 | 26 | 11 | |
| 11 | J Crew (MP TxP) | 11.28 | 12 | 11 | JC Penney (MP TxP) | 58.00 | 32 | 10 | |
| 12 | Sears (MP TxP) | 19.11 | 11 | 12 | Sears (MP TxP) | 0.78 | 80 | 9 | |