| Week starting 16 February 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Abercrombie (MP TxP) | 2.97 | 1 | 1 | Abercrombie (MP TxP) | 100.00 | 0 | 1 | |
| 2 | Kohls (MP TxP) | 4.73 | 2 | 1 | Eddie Bauer (MP TxP) | 100.00 | 0 | 3 | |
| 3 | Macys (MP TxP) | 6.15 | 3 | 3 | Nordstroms (MP TxP) | 99.61 | 0 | 5 | |
| 4 | JC Penney (MP TxP) | 6.47 | 4 | 4 | Macys (MP TxP) | 99.60 | 0 | 6 | |
| 5 | Victorias Secret | 7.08 | 5 | 5 | J Crew (MP TxP) | 99.36 | 0 | 3 | |
| 6 | Eddie Bauer (MP TxP) | 7.35 | 6 | 6 | Kohls (MP TxP) | 97.15 | 1 | 2 | |
| Retail Apparel Index | 7.85 | 7 | Neiman Marcus (MP TxP) | 96.43 | 4 | 7 | |||
| 7 | Foot Locker (MP TxP) | 7.85 | 7 | 8 | Saks Fifth Avenue (MP TxP) | 93.98 | 3 | 8 | |
| 8 | J Crew (MP TxP) | 8.30 | 8 | 9 | Sears (MP TxP) | 92.64 | 2 | 9 | |
| 9 | Saks Fifth Avenue (MP TxP) | 10.07 | 9 | Retail Apparel Index | 86.39 | 2 | |||
| 10 | Neiman Marcus (MP TxP) | 10.15 | 10 | 10 | Zappos (MP TxP) | 73.58 | 21 | 10 | |
| 11 | Nordstroms (MP TxP) | 10.97 | 12 | 11 | Victorias Secret | 71.01 | 24 | 12 | |
| 12 | Zappos (MP TxP) | 11.09 | 11 | 12 | Foot Locker (MP TxP) | 60.65 | 32 | 13 | |
| 13 | Sears (MP TxP) | 15.28 | 13 | 13 | JC Penney (MP TxP) | 39.01 | 48 | 11 | |