| Week starting 1 June 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Abercrombie | 2.53 | 1 | 1 | Eddie Bauer | 100.00 | 0 | 1 | |
| 2 | Macys | 4.55 | 2 | 2 | Abercrombie | 99.90 | 0 | 4 | |
| 3 | Kohls | 5.43 | 3 | 2 | Foot Locker | 99.90 | 0 | 1 | |
| 4 | Victorias Secret | 5.86 | 4 | 2 | Nordstroms | 99.90 | 0 | 6 | |
| 5 | Nordstroms | 5.94 | 5 | 5 | Macys | 99.70 | 0 | 9 | |
| 6 | J Crew | 6.81 | 7 | 6 | Victorias Secret | 99.60 | 0 | 3 | |
| Retail Apparel Index | 7.99 | 7 | Kohls | 99.40 | 0 | 6 | |||
| 7 | JC Penney | 7.99 | 8 | 8 | J Crew | 99.00 | 0 | 12 | |
| 8 | Eddie Bauer | 8.53 | 6 | 8 | Neiman Marcus | 99.00 | 0 | 5 | |
| 9 | Zappos | 9.32 | 8 | Sears | 99.00 | 0 | 6 | ||
| 10 | Neiman Marcus | 9.36 | 9 | Retail Apparel Index | 98.94 | 0 | |||
| 11 | Saks Fifth Avenue | 10.74 | 11 | 11 | Zappos | 97.60 | 3 | ||
| 12 | Foot Locker | 10.78 | 10 | 12 | Saks Fifth Avenue | 97.00 | 1 | 10 | |
| 13 | Sears | 13.38 | 12 | 13 | JC Penney | 96.20 | 0 | 11 | |