| Week starting 29 June 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Abercrombie | 2.51 | 1 | 1 | Eddie Bauer | 100.00 | 0 | 2 | |
| 2 | Macys | 5.06 | 2 | 1 | Foot Locker | 100.00 | 0 | 6 | |
| 3 | Nordstroms | 5.36 | 3 | 1 | Nordstroms | 100.00 | 0 | 2 | |
| 4 | Kohls | 5.90 | 4 | 4 | Abercrombie | 99.70 | 0 | 1 | |
| 5 | J Crew | 6.20 | 5 | 5 | Sears | 99.50 | 0 | 5 | |
| Retail Apparel Index | 7.38 | 6 | Kohls | 98.90 | 1 | 8 | |||
| 6 | Saks Fifth Avenue | 8.56 | 9 | Retail Apparel Index | 98.72 | 0 | |||
| 7 | Neiman Marcus | 9.64 | 10 | 7 | Saks Fifth Avenue | 97.80 | 2 | 12 | |
| 8 | Eddie Bauer | 9.72 | 8 | 8 | J Crew | 97.40 | 2 | 6 | |
| 9 | Sears | 11.65 | 11 | 9 | Macys | 97.10 | 3 | 9 | |
| 10 | Foot Locker | 15.43 | 12 | 10 | Neiman Marcus | 96.80 | 4 | 10 | |