| Week starting 15 December 2008 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Dell | 6.92 | 2 | 1 | Office Depot (MP TxP) | 100.00 | 0 | 10 | |
| 2 | Best Buy | 7.35 | 3 | 1 | Overstock | 100.00 | 0 | 11 | |
| 3 | Circuit City | 7.62 | 4 | 3 | Toys R Us (MP TxP) | 99.87 | 0 | 2 | |
| 4 | Office Max | 8.38 | 5 | 4 | Best Buy | 99.61 | 0 | 1 | |
| 5 | Toys R Us (MP TxP) | 9.26 | 6 | 4 | Staples | 99.61 | 0 | 5 | |
| Retail Electronics Index | 9.61 | 4 | Walmart | 99.61 | 0 | 4 | |||
| 6 | Staples | 9.61 | 1 | 7 | Dell | 99.09 | 0 | 7 | |
| 7 | Walmart | 9.96 | 10 | Retail Electronics Index | 98.78 | 0 | |||
| 8 | CDW | 10.76 | 7 | 8 | CDW | 98.07 | 1 | 3 | |
| 9 | Overstock | 11.41 | 8 | 9 | Office Max | 97.88 | 2 | 6 | |
| 10 | Office Depot (MP TxP) | 11.51 | 9 | 10 | Circuit City | 97.29 | 0 | 9 | |
| 11 | Amazon (MP TxP) | 23.74 | 11 | 11 | Amazon (MP TxP) | 95.45 | 3 | 8 | |