| Week starting 5 January 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Best Buy | 7.58 | 2 | 1 | Walmart | 99.86 | 0 | 5 | |
| 2 | Circuit City | 7.73 | 1 | 2 | Best Buy | 99.72 | 0 | 1 | |
| 3 | Walmart | 8.50 | 4 | 3 | Staples | 99.59 | 0 | 2 | |
| 4 | Office Max | 9.02 | 3 | 4 | CDW | 99.58 | 0 | 2 | |
| Retail Electronics Index | 9.87 | 5 | Toys R Us (MP TxP) | 99.45 | 0 | 2 | |||
| 5 | Toys R Us (MP TxP) | 9.87 | 6 | 6 | Office Max | 98.47 | 0 | 7 | |
| 6 | Staples | 9.91 | 5 | Retail Electronics Index | 98.14 | 0 | |||
| 7 | CDW | 11.48 | 8 | 7 | Office Depot (MP TxP) | 98.07 | 2 | 6 | |
| 8 | Office Depot (MP TxP) | 11.91 | 9 | 8 | Amazon (MP TxP) | 93.84 | 2 | 8 | |
| 9 | Amazon (MP TxP) | 22.16 | 10 | 9 | Circuit City | 93.61 | 6 | 9 | |