| Week starting 19 January 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Dell | 7.30 | 1 | 1 | Overstock | 99.87 | 0 | 9 | |
| 2 | Best Buy | 7.54 | 2 | 2 | Staples | 99.74 | 0 | 5 | |
| 3 | Newegg | 7.97 | 3 | Toys R Us | 99.61 | 0 | 3 | ||
| 4 | Walmart | 8.54 | 3 | 4 | Office Depot | 99.37 | 0 | 1 | |
| Retail Electronics Index | 8.68 | 5 | CDW | 99.21 | 0 | 4 | |||
| 5 | Office Max | 8.68 | 4 | 5 | Walmart | 99.21 | 0 | 10 | |
| 5 | Toys R Us | 8.68 | 5 | 7 | Best Buy | 98.57 | 1 | 2 | |
| 7 | Staples | 9.54 | 7 | 8 | Newegg | 98.30 | 0 | ||
| 8 | Overstock | 10.77 | 6 | Retail Electronics Index | 98.16 | 0 | |||
| 9 | Office Depot | 12.05 | 9 | 9 | Office Max | 97.68 | 1 | 8 | |
| 10 | CDW | 12.22 | 8 | 10 | Amazon | 97.41 | 2 | 6 | |
| 11 | Amazon | 20.85 | 10 | 11 | Dell | 90.80 | 9 | 7 | |