| Week starting 9 February 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Dell | 7.51 | 1 | Office Depot | 99.87 | 0 | 1 | ||
| 2 | Office Max | 9.41 | 3 | 2 | Newegg | 99.61 | 0 | 8 | |
| 3 | Newegg | 9.63 | 1 | 2 | Toys R Us | 99.61 | 0 | 4 | |
| 4 | Toys R Us | 10.13 | 4 | 4 | Amazon | 99.60 | 0 | 6 | |
| 5 | Staples | 10.61 | 5 | 5 | Staples | 99.35 | 0 | 4 | |
| Retail Electronics Index | 10.71 | 6 | Walmart | 99.08 | 0 | 9 | |||
| 6 | Best Buy | 10.81 | 2 | 7 | Office Max | 98.84 | 0 | 10 | |
| 7 | Office Depot | 12.19 | 7 | 8 | Best Buy | 98.72 | 0 | 3 | |
| 8 | Overstock | 12.80 | 6 | 9 | Dell | 98.60 | 1 | ||
| 9 | Walmart | 15.11 | 8 | Retail Electronics Index | 98.36 | 0 | |||
| 10 | Amazon | 23.89 | 10 | 10 | Overstock | 90.45 | 7 | 2 | |