| Week starting 2 March 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Dell | 7.22 | 1 | 1 | CDW | 100.00 | 0 | 1 | |
| 2 | Office Max | 8.25 | 3 | 1 | Staples | 100.00 | 0 | 3 | |
| 3 | Newegg | 8.27 | 2 | 3 | Overstock | 99.84 | 0 | 3 | |
| 4 | Best Buy | 9.40 | 6 | 4 | Best Buy | 99.23 | 0 | 2 | |
| 5 | CDW | 9.62 | 4 | 5 | Walmart | 99.22 | 0 | ||
| Retail Electronics Index | 10.20 | 6 | Office Depot | 99.12 | 1 | 7 | |||
| 6 | Staples | 10.20 | 7 | 7 | Newegg | 98.89 | 0 | 5 | |
| 7 | Toys R Us | 10.21 | 5 | Retail Electronics Index | 98.72 | 0 | |||
| 8 | Overstock | 12.70 | 9 | 8 | Office Max | 98.36 | 0 | 8 | |
| 9 | Office Depot | 12.78 | 8 | 9 | Dell | 98.08 | 0 | 9 | |
| 10 | Walmart | 13.71 | 10 | Amazon | 97.76 | 2 | |||
| 11 | Amazon | 23.57 | 11 | Toys R Us | 95.62 | 5 | 6 | ||