| Week starting 9 March 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Dell | 7.08 | 1 | 1 | CDW | 100.00 | 0 | 1 | |
| 2 | CDW | 8.98 | 5 | 2 | Overstock | 99.49 | 0 | 3 | |
| 3 | Best Buy | 9.23 | 4 | 3 | Staples | 99.36 | 0 | 1 | |
| 4 | Staples | 9.65 | 6 | 4 | Office Depot | 98.87 | 0 | 6 | |
| Retail Electronics Index | 9.82 | 5 | Amazon | 98.57 | 1 | 10 | |||
| 5 | Toys R Us | 10.00 | 7 | 6 | Dell | 96.44 | 1 | 9 | |
| 6 | Office Depot | 12.18 | 9 | Retail Electronics Index | 95.93 | 0 | |||
| 7 | Overstock | 12.24 | 8 | 7 | Best Buy | 95.36 | 4 | 4 | |
| 8 | Amazon | 23.33 | 11 | 8 | Toys R Us | 79.45 | 16 | 11 | |