| Week starting 16 March 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Office Max | 6.61 | 1 | Best Buy | 99.87 | 0 | 7 | ||
| 2 | Dell | 7.07 | 1 | 1 | CDW | 99.87 | 0 | 1 | |
| 3 | Newegg | 7.80 | 1 | Toys R Us | 99.87 | 0 | 8 | ||
| 4 | CDW | 8.45 | 2 | 4 | Newegg | 99.75 | 0 | ||
| 5 | Best Buy | 9.25 | 3 | 4 | Office Max | 99.75 | 0 | ||
| Retail Electronics Index | 9.40 | 6 | Office Depot | 99.62 | 0 | 4 | |||
| 6 | Staples | 9.54 | 4 | Retail Electronics Index | 99.26 | 0 | |||
| 7 | Toys R Us | 10.23 | 5 | 7 | Staples | 99.22 | 0 | 3 | |
| 8 | Overstock | 11.19 | 7 | 8 | Overstock | 98.98 | 0 | 2 | |
| 9 | Office Depot | 12.47 | 6 | 9 | Amazon | 98.32 | 0 | 5 | |
| 10 | Amazon | 21.87 | 8 | 10 | Dell | 97.37 | 1 | 6 | |