| Week starting 23 March 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Dell | 7.71 | 2 | 1 | Office Depot | 99.75 | 0 | 6 | |
| 2 | Office Max | 7.77 | 1 | 2 | Best Buy | 99.74 | 0 | 1 | |
| 3 | Newegg | 7.94 | 3 | 2 | Toys R Us | 99.74 | 0 | 1 | |
| 4 | Best Buy | 9.22 | 5 | 4 | Newegg | 99.62 | 0 | 4 | |
| 5 | Staples | 9.62 | 6 | 4 | Office Max | 99.62 | 0 | 4 | |
| Retail Electronics Index | 10.03 | 6 | Amazon | 98.66 | 0 | 9 | |||
| 6 | Toys R Us | 10.45 | 7 | 7 | Staples | 98.45 | 0 | 7 | |
| 7 | Overstock | 11.10 | 8 | Retail Electronics Index | 98.41 | 0 | |||
| 8 | Walmart | 12.28 | 8 | Dell | 98.31 | 0 | 10 | ||
| 9 | Office Depot | 12.96 | 9 | 9 | Walmart | 97.79 | 1 | ||
| 10 | Amazon | 22.76 | 10 | 10 | Overstock | 92.23 | 9 | 8 | |