| Week starting 27 April 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Office Max | 7.78 | 2 | 1 | Office Max | 100.00 | 0 | 4 | |
| 2 | Overstock | 8.44 | 4 | 2 | Best Buy | 99.90 | 0 | 2 | |
| 3 | Best Buy | 8.85 | 3 | 3 | Walmart | 99.60 | 0 | 9 | |
| 4 | Toys R Us | 11.31 | 6 | 4 | Overstock | 99.50 | 0 | 3 | |
| Retail Electronics Index | 11.32 | 5 | Toys R Us | 99.20 | 0 | 4 | |||
| 5 | Staples | 11.32 | 5 | Retail Electronics Index | 98.91 | 0 | |||
| 6 | CDW | 11.99 | 7 | 6 | Amazon | 98.70 | 0 | 6 | |
| 7 | Walmart | 12.51 | 8 | 7 | CDW | 98.10 | 4 | 10 | |
| 8 | Office Depot | 16.26 | 9 | 8 | Staples | 98.00 | 0 | 8 | |
| 9 | Amazon | 24.37 | 10 | 9 | Office Depot | 97.20 | 0 | 6 | |