| Week starting 4 May 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Office Max | 7.92 | 1 | 1 | Best Buy | 99.90 | 0 | 2 | |
| 2 | Dell | 8.14 | 2 | Toys R Us | 99.70 | 0 | 5 | ||
| 3 | Best Buy | 9.06 | 3 | 3 | CDW | 99.60 | 0 | 7 | |
| 4 | Overstock | 9.54 | 2 | 4 | Office Max | 99.50 | 0 | 1 | |
| Retail Electronics Index | 11.42 | 5 | Walmart | 98.50 | 0 | 3 | |||
| 5 | Staples | 11.42 | 5 | 6 | Dell | 98.40 | 0 | ||
| 6 | Toys R Us | 11.44 | 4 | Retail Electronics Index | 98.31 | 0 | |||
| 7 | Walmart | 11.52 | 7 | 7 | Staples | 98.00 | 0 | 8 | |
| 8 | CDW | 11.83 | 6 | 8 | Overstock | 95.80 | 3 | 4 | |
| 9 | Office Depot | 12.03 | 8 | 9 | Office Depot | 94.60 | 1 | 9 | |