| Week starting 18 May 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | HP | 7.27 | 1 | Toys R Us | 100.00 | 0 | 3 | ||
| 2 | Office Max | 7.75 | 3 | 2 | Best Buy | 99.90 | 0 | 1 | |
| 3 | Newegg | 7.90 | 2 | 2 | Office Depot | 99.90 | 0 | ||
| 4 | Dell | 8.23 | 4 | 4 | Sony Style | 99.80 | 0 | ||
| 5 | Best Buy | 8.86 | 5 | 5 | CDW | 99.70 | 0 | 4 | |
| 6 | CDW | 11.07 | 8 | 5 | Newegg | 99.70 | 0 | 8 | |
| Retail Electronics Index | 11.15 | 7 | HP | 99.40 | 0 | ||||
| 7 | Staples | 11.23 | 7 | 7 | Office Max | 99.40 | 0 | 2 | |
| 8 | Toys R Us | 11.36 | 6 | 7 | Walmart | 99.40 | 0 | ||
| 9 | Walmart | 12.07 | 10 | Staples | 99.10 | 0 | 7 | ||
| 10 | Sony Style | 13.35 | Retail Electronics Index | 99.00 | 0 | ||||
| 11 | Office Depot | 19.74 | 11 | Amazon | 96.00 | 3 | |||
| 12 | Amazon | 25.18 | 11 | Dell | 96.00 | 1 | 4 | ||