| Week starting 29 June 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | HP | 6.52 | 1 | CDW | 99.90 | 0 | 2 | ||
| 2 | Overstock | 6.81 | 1 | 1 | Office Max | 99.90 | 0 | 6 | |
| 3 | Newegg | 7.72 | 2 | 1 | Toys R Us | 99.90 | 0 | 1 | |
| 4 | Office Max | 7.86 | 3 | 4 | Newegg | 99.70 | 0 | 2 | |
| 5 | Dell | 9.48 | 5 | 5 | Overstock | 99.60 | 0 | 2 | |
| 6 | Best Buy | 10.49 | 4 | 6 | Best Buy | 99.00 | 0 | 5 | |
| Retail Electronics Index | 11.15 | 6 | Dell | 99.00 | 0 | 7 | |||
| 7 | Toys R Us | 11.15 | 7 | Retail Electronics Index | 98.35 | 0 | |||
| 8 | CDW | 11.51 | 6 | 8 | Sony Style | 98.30 | 0 | 10 | |
| 9 | Walmart | 11.99 | 9 | Amazon | 97.60 | 1 | 8 | ||
| 10 | Staples | 12.39 | 8 | 10 | HP | 97.20 | 0 | ||
| 11 | Sony Style | 14.57 | 9 | 10 | Office Depot | 97.20 | 0 | 11 | |
| 12 | Office Depot | 19.52 | 10 | 12 | Staples | 96.10 | 3 | 9 | |
| 13 | Amazon | 25.34 | 11 | 13 | Walmart | 93.70 | 1 | ||