| Week starting 13 July 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | HP | 6.01 | 1 | 1 | Office Max | 99.90 | 0 | ||
| 2 | Overstock | 6.99 | 2 | 2 | CDW | 99.50 | 0 | 2 | |
| 3 | Office Max | 8.39 | 3 | HP | 99.40 | 0 | 6 | ||
| 4 | Newegg | 8.47 | 3 | 4 | Toys R Us | 99.20 | 0 | 3 | |
| 5 | Dell | 9.80 | 4 | 5 | Newegg | 98.80 | 2 | 1 | |
| Retail Electronics Index | 10.89 | 6 | Dell | 98.50 | 1 | 7 | |||
| 6 | Best Buy | 10.89 | 5 | 7 | Overstock | 98.40 | 2 | 4 | |
| 7 | Toys R Us | 10.91 | 6 | Retail Electronics Index | 97.95 | 1 | |||
| 8 | CDW | 11.64 | 8 | 8 | Amazon | 97.10 | 0 | 9 | |
| 9 | Staples | 11.95 | 9 | 9 | Staples | 97.00 | 1 | 8 | |
| 10 | Sony Style | 14.81 | 10 | 10 | Best Buy | 95.70 | 3 | 5 | |
| 11 | Amazon | 25.62 | 12 | 11 | Sony Style | 94.10 | 3 | 10 | |