| Week starting 3 August 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | HP | 5.62 | 1 | 1 | Toys R Us | 99.70 | 0 | 1 | |
| 2 | Apple Store | 5.91 | 2 | Apple Store | 99.60 | 0 | |||
| 3 | Overstock | 7.52 | 2 | 3 | Newegg | 99.50 | 0 | 1 | |
| 4 | Office Max | 8.61 | 3 | 4 | CDW | 99.40 | 0 | 1 | |
| 5 | Newegg | 9.25 | 8 | 5 | Overstock | 99.20 | 0 | 1 | |
| 6 | Dell | 9.94 | 4 | 6 | Dell | 99.00 | 0 | 5 | |
| 7 | Best Buy | 10.59 | 5 | Retail Electronics Index | 98.87 | 0 | |||
| Retail Electronics Index | 10.69 | 7 | Amazon | 98.80 | 0 | 6 | |||
| 8 | Toys R Us | 10.79 | 7 | 7 | Best Buy | 98.80 | 0 | 8 | |
| 9 | Staples | 11.01 | 6 | 9 | HP | 98.70 | 0 | 7 | |
| 10 | CDW | 11.54 | 9 | 9 | Office Max | 98.70 | 1 | 9 | |
| 11 | Walmart | 13.78 | 10 | 11 | Walmart | 98.50 | 0 | 10 | |
| 12 | Sony Style | 14.15 | 12 | Staples | 98.40 | 0 | 11 | ||
| 13 | Office Depot | 19.17 | 13 | Sony Style | 98.00 | 0 | |||
| 14 | Amazon | 25.22 | 11 | 14 | Office Depot | 97.60 | 0 | ||