| Week starting 10 August 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | HP | 5.63 | 1 | 1 | HP | 100.00 | 0 | 9 | |
| 2 | Apple Store | 5.94 | 2 | 2 | Apple Store | 99.90 | 0 | 2 | |
| 3 | Office Max | 8.62 | 4 | 2 | Toys R Us | 99.90 | 0 | 1 | |
| 4 | Newegg | 9.68 | 5 | 4 | Newegg | 99.70 | 0 | 3 | |
| 5 | Dell | 10.14 | 6 | 4 | Office Max | 99.70 | 0 | 9 | |
| 6 | Toys R Us | 11.10 | 8 | 6 | CDW | 99.60 | 0 | 4 | |
| Retail Electronics Index | 11.32 | 7 | Dell | 98.80 | 0 | 6 | |||
| 7 | Staples | 11.32 | 9 | Retail Electronics Index | 98.79 | 0 | |||
| 8 | CDW | 11.77 | 10 | 8 | Office Depot | 98.70 | 0 | 14 | |
| 9 | Best Buy | 12.42 | 7 | 9 | Walmart | 98.10 | 1 | 11 | |
| 10 | Walmart | 13.11 | 11 | 10 | Amazon | 97.60 | 1 | 7 | |
| 11 | Sony Style | 14.29 | 12 | 11 | Sony Style | 97.50 | 0 | 13 | |
| 12 | Office Depot | 19.72 | 13 | 12 | Staples | 97.40 | 0 | 12 | |
| 13 | Amazon | 25.25 | 14 | 13 | Best Buy | 97.20 | 2 | 7 | |