| Week starting 17 August 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Apple Store | 5.67 | 2 | 1 | Newegg | 100.00 | 0 | 4 | |
| 2 | HP | 5.75 | 1 | 2 | Apple Store | 99.90 | 0 | 2 | |
| 3 | Overstock | 8.49 | 3 | Toys R Us | 99.60 | 0 | 2 | ||
| 4 | Newegg | 10.09 | 4 | 4 | Dell | 99.50 | 0 | 7 | |
| 5 | Best Buy | 10.64 | 9 | 5 | Amazon | 99.00 | 0 | 10 | |
| 6 | Dell | 10.67 | 5 | 5 | CDW | 99.00 | 1 | 6 | |
| Retail Electronics Index | 10.93 | 5 | Staples | 99.00 | 0 | 12 | |||
| 7 | Staples | 10.93 | 7 | 8 | Best Buy | 98.30 | 0 | 13 | |
| 8 | Toys R Us | 11.32 | 6 | Retail Electronics Index | 98.03 | 0 | |||
| 9 | CDW | 11.47 | 8 | 9 | Walmart | 97.60 | 2 | 9 | |
| 10 | Sony Style | 11.88 | 11 | 10 | HP | 96.20 | 2 | 1 | |
| 11 | Walmart | 13.81 | 10 | 10 | Office Depot | 96.20 | 0 | 8 | |
| 12 | Office Depot | 19.72 | 12 | 12 | Sony Style | 96.10 | 1 | 11 | |
| 13 | Amazon | 22.14 | 13 | 13 | Overstock | 94.10 | 5 | ||