| Week starting 31 August 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Apple Store | 5.76 | 2 | 1 | Apple Store | 99.90 | 0 | 6 | |
| 2 | HP | 5.85 | 1 | 1 | Newegg | 99.90 | 0 | 1 | |
| 3 | Office Max | 7.81 | 4 | 3 | CDW | 99.50 | 0 | 12 | |
| 4 | Overstock | 8.28 | 3 | 3 | HP | 99.50 | 0 | 8 | |
| 5 | Newegg | 9.76 | 6 | 3 | Overstock | 99.50 | 0 | 3 | |
| Retail Electronics Index | 11.33 | 6 | Amazon | 98.90 | 0 | 10 | |||
| 6 | CDW | 11.33 | 10 | 6 | Office Max | 98.90 | 1 | 2 | |
| 7 | Toys R Us | 11.52 | 8 | 8 | Office Depot | 98.70 | 0 | 6 | |
| 8 | Walmart | 14.09 | 11 | 8 | Walmart | 98.70 | 0 | 5 | |
| 9 | Sony Style | 15.83 | 9 | Retail Electronics Index | 98.66 | 0 | |||
| 10 | Amazon | 16.02 | 12 | 10 | Toys R Us | 98.40 | 0 | 3 | |
| 11 | Office Depot | 21.24 | 13 | 11 | Sony Style | 93.50 | 5 | 13 | |