| Week starting 19 October 2009 | Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Rank | Target | Response Time (seconds) | Rank Last Week | Rank | Target | Success rate (%) | Outage Hours | Rank Last Week | |
| 1 | Apple Store | 5.68 | 1 | 1 | Newegg | 99.70 | 0 | 5 | |
| 2 | HP | 5.93 | 2 | 2 | Dell | 99.60 | 0 | 7 | |
| 3 | Office Max | 7.98 | 3 | 3 | Staples | 99.50 | 0 | 6 | |
| 4 | Overstock | 8.39 | 3 | Toys R Us | 99.50 | 0 | 1 | ||
| 5 | Dell | 9.33 | 4 | 5 | CDW | 99.40 | 0 | 8 | |
| Retail Electronics Index | 10.24 | 5 | Overstock | 99.40 | 0 | ||||
| 6 | Newegg | 10.24 | 5 | 7 | HP | 99.00 | 0 | 2 | |
| 7 | Walmart | 10.97 | 7 | 8 | Walmart | 98.90 | 0 | 9 | |
| 8 | CDW | 11.51 | 6 | Retail Electronics Index | 98.85 | 0 | |||
| 9 | Toys R Us | 12.45 | 8 | 9 | Office Depot | 98.80 | 0 | 3 | |
| 10 | Staples | 12.85 | 9 | 10 | Office Max | 98.10 | 2 | 4 | |
| 11 | Office Depot | 26.19 | 11 | 11 | Apple Store | 95.40 | 5 | 11 | |