Privacy Information

Our postal address is
777 Mariners Island Blvd.
San Mateo, CA 94404

We can be reached via Email
Or you can reach us by telephone at 650-403-2400.

Keynote Systems provides subscription- and contract-based Internet performance measurement and analysis services to companies that operate business Web sites. Keynote also provides Web-site performance indices for publicly-accessible web sites, and publishes these indices both online and in printed trade publications.

Use of General Customer Data

• Keynote will not reveal to any customer what URLs or transactions another customer is measuring.
• Keynote will not reveal to any customer any proprietary consulting reports.

Use of Performance Measurements

Keynote will not share any data about a site that is under development and therefore not public.

• From time to time, Keynote may use, distribute or sell the use of the performance data obtained from measuring any URL or transaction on the Internet that either
  
  
  • is publicly accessible without special passwords to any user with a web browser or
  • requires a special password that Keynote legitimately obtains for its own account.
• If anyone contracts Keynote to collect measurement data that requires a password known only to them, we will not distribute or otherwise use that performance data without their permission.

Web Visitor Information Collected
We collect only the domain name, the email addresses of those who communicate with us via email, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

Use of Web Visitor Information Collected Via Online Forms and Surveys
Visitor information collected via online forms and surveys is made available only for internal use by Keynote, for research and marketing purposes.

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