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What's New in MyKeynote 9.0

Contents

This document outlines the most important new features in the MyKeynote 9.0 release.  For more information see the MyKeynote Online Help.  You can access FAQs and other useful content at the Keynote support portal, Support Central.  Finally, our support team can be reached at support@keynote.com or 888-539-7978.

Start Page

Make your Start Page more useful by displaying your favorite saved graphs.  Just click to expand or collapse any saved graph.

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Easily rearrange your Start Page by dragging and dropping sections to new locations. 

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Combination Graphs

Create multiple combination graphs to quickly access related saved graphs.  Add one or more combination graphs to any service level report to illustrate key metrics.

Measurement Filters

Limit the measurements displayed to only those matching the specified Keynote product.  Especially helpful for customers with 50, 100 or more measurements. 

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Email Groups

Build email groups directly within MyKeynote and use them to specify alarm and report recipients.  Simplifies management, especially for large enterprises, as distribution list changes only have to be made in a single place.

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Alarm Configuration

Keep an eye on site changes by setting alarms on total element count and total bytes downloaded statistics.  Available for Application Perspective (ApP) and Transaction Perspective (TxP) measurements.

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Make global changes to any alarm parameter (mass edit).  Review existing values before committing changes.   Saves time and enforces consistency for companies with dozens, or even hundreds of alarms.

Alarm Formats

Reduce time to resolution by making your alerts more actionable. Use Alarm Formats to customize the content of your alerts, e.g. add custom text to the body of the alert message providing troubleshooting tips.  You can also:

Display the ip address for the base page url (previously only available for ApP measurements; Now also available for TxP).

When including the 3 most common errors, you can now opt to display possible error causes.  To include this additional information, select the “Include Detail Alarm” option on the Alarm Configuration page.  This will also generate the alert in HTML, rather than simple text.

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Provide information on the 3 slowest objects for each of the 3 slowest agents.  Note: Web Content Trending (WCT) is required in order to display the 3 slowest objects.

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Alarm Log

See an overview of recent alarms via the newly redesigned Alarm Log.  Sort by time, severity or other parameters.  The log now refreshes automatically so you can display up-to-date alarm status for all to see in central locations such as your NOC.

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Script Viewer

View Application Perspective and Transaction Perspective scripts directly from within MyKeynote.  Quickly access target url and other important information for each step in multi-page transactions in order to manually reproduce and troubleshoot issues.

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Diagnostics – TCP Traceroute

Get immediate diagnostic info by running TCP traceroutes.  Unlike other protocols, TCP traceroutes are generally able to pass through firewalls.

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Virtual Page Visualization

Virtual Pages technology allows you to identify, isolate and monitor any Web site component by any criteria such as domain, owner or content type. Virtual pages are created in KITE (Keynote Internet Testing Environment).

Virtual pages can be visualized in MyKeynote just like any regular transaction page, including in standard graphs and object trending graphs. Alarms can be set on each component notifying the responsible owner immediately when problems arise.

Global Alarm and Report Administration (KSC)

You can now provide specific users the power to manage alarms and reports across all MyKeynote logins.   Provide view-only access, or full modify/create powers.

Measurement Caching Options (KSC)

Admin users who have the ability to provision measurements will now have the ability to specify the desired caching option:

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Streaming Perspective Integration

View your Web, mobile, and now streaming measurements – all from within MyKeynote.  Streaming customers can leverage the full range of MyKeynote features, including advanced alarm options such as dynamic thresholds.