KeynoteConnection - September 2006

 
Mobile Voting: Opinions on the Go  
People like to express their opinions. It's a natural impulse that, when amplified by mobile technology, has vast implications for interactive entertainment, commerce, and perhaps civic participation.
Years ago, we heard about the promise of interactive television in which audience members could influence the outcome of the drama unfolding on the screen. Now, with SMS ("Short Message Service") voting on mobile phones, we begin to see the true social and economic potential of what some call "participatory television."  
For example, the hit show American Idol generated 100 million SMS votes in its season finale. Similarly, the popular game show Deal or No Deal received more than 57 million SMS votes for its interactive Lucky Case game in which audience members guess which of six gold briefcases is the "lucky" one. Those who guess correctly are entered in a random drawing for a prize up to $10,000.  

In the UK, the reality series Big Brother allows viewers to submit text messages that appear on live television – albeit with a slight delay and some content filtering – as the action unfolds. A scrolling ticker or section on the screen displays the viewers' comments on the action.

 

Aside from the entertainment value and the social implications of interacting with live television, the economics are compelling. American Idol alone generates hundreds of millions of SMS messages over the course of a season. At a few cents per message for the operator, the revenue scales rapidly. For the content producer, the financial impact can be more dramatic. While American Idol doesn't charge viewers, Deal or No Deal charges 99 cents per vote. The producer of Deal or No Deal bills the show as the largest premium cross-carrier SMS event in the U.S., and industry insiders say that the show makes more money on the voting than from sponsors. This fundamentally changes the way commercial television works.

 

In a more serious vein, civic-minded groups around the world are investigating and promoting SMS voting for actual municipal

 
elections. In the U.S., voter rights groups see SMS as a way to increase participation, especially of young voters. In 2005 in the town of Bülach, Switzerland, more than 11 percent of the electorate – 445 citizens – voted by SMS, proving that voting by text message can work.
 
 
 
Mobile TV and Streaming Video
Disney Mobile: Targeted Mobility
 
 
 
Related Links  
Historic SMS Vote Deemed Ballot Box Success (SwissInfo.org)  
Real 'Deal' Appeal (Variety)  
Texting to TV (Wireless Week)  
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