News & Events: Press News Alerts

Keynote Systems, the Internet Performance Authority, is measuring both overall Internet and Web performance and the performance of major U.S. Web sites during the Iraq crisis.

Overall Internet performance among major U.S. backbones is normal at this time; it can always be viewed at www.internethealthreport.com/ , which shows the delays between major interconnection points on the major U.S. backbones.

Overall Web performance for both major business sites (the Keynote Business 40 index) and major U.S. government sites (the Keynote Government 40 index) is also normal at this time, with a couple of notable exceptions:

-- The U.S. Army home page, www.army.mil/ , has had problems during the day both on Monday, March 17, and Tuesday, March 18. These problems appear to be associated with Web server capacity issues. The home page took seven times longer to download during the day than it usually does (27 seconds instead of 4 seconds) on high-bandwidth access lines. Availability of the home page also plunged from the normal 93% to less than 50% during business hours both March 17 and March 18. On March 18, the home page was completely unavailable from noon to 1pm EST, and below 25% availability between 11:00 am and 5:00 pm EST.

-- The U.S. Marine Corps home page, www.usmc.mil/ , also had problems during the day both on Monday, March 17, and Tuesday, March 18. Unlike the situation for the Army, these problems appear to be associated with bandwidth issues; the "pipe" between the U.S. Marine Corps Web server and the Internet may be too small. Availability has not suffered; however, download time for the home page has soared from the usual 4.5 seconds as high as 50 seconds.

For both the Army and the Marine Corps sites, load testing across the Internet, as is done by major Web commercial sites before major selling seasons, could have been used to avoid the problems that are now being seen.

Major news sites are not showing any unusual problems at this time.