Performance Insights and Visitor Insights

Two products combined to deliver one powerful offering that provides a 360° view of your site from the end user perspective.

Customer feedback is a critical component to improving customer experience. Traditional Voice of Customer programs miss critical web site goals. Keynote's Performance Insights and Visitor Insights specifically target the performance of your Website. Your site's experience and performance measurements are front and center

Performance Insights delivers a blend of Web site monitoring software and custom consulting

Visitor Insights is a feedback tool that lets you not only listen to your customers, but convert that conversation into business intelligence

Benefits of Performance and Visitor Insights:

• Continuous listening to visitors
• Real browser performance metrics
• See performance effects in context
• Assigned consultants to assist you

Business Intelligence for your site:

Taking advantage of Keynote's Performance and Visitor Insights together provides you with an on-demand software application that continuously captures the voice of your online customers alongside continuous measurement of the site's technical performance.