Performance monitoring with MDP starts with a real smartphone electrically integrated into a remote agent—proprietary Keynote hardware that can be installed in the location of your choice or managed in a Keynote data center. Applications can be downloaded to the smartphone and the steps of a typical customer use case will be scripted for ongoing monitoring.
MDP collects key user experience results at the interval you select. Performance results are viewable in real time within your secure MyKeynote desktop portal. Choose Keynote MDP for performance monitoring and you can:
Reduce MTTR by setting custom alarms to immediately alert you when service levels drops.
Conduct deep-dive analysis into the cause of performance-impacting events or recurring patterns.
Remotely watch it live: see LCD execution of your use-case script in the MDP portal. You'll see the screen just as an end user would.
Improve internal communication by generating insightful reports and leveraging helpful collaboration features.