Mobile
Mobile Device Perspective™
Monitor and troubleshoot mobile apps on real devices, over live mobile networks
End-to-end monitoring and troubleshooting of mobile apps on real smartphones can show you exactly what customers are seeing when they use your downloadable mobile app. It can help you deliver a great customer experience— and it can also help you avoid the calls you get when troubles occur.
Mobile Device Perspective (MDP) monitors the performance of mobile applications and network services on real smartphones connected to live mobile operator (carrier) networks around the globe.
Because MDP uses real devices, you capture the ultimate view of performance from the end user’s perspective. MDP customers can be sure that mobile applications and services continually perform as expected on the devices and networks preferred by real users.
Key Features
Multi-step Transaction
Monitor and validate each and every step of the mobile app transactions that your customers need.
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Performance Dashboards & Graphs
The MyKeynote portal gives customizable dashboards, Smart Alerts, and deep-dive diagnostics. Graph your availability and performance by device type. You can select Scatterplot, Time History, Network, Market, and more.
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Collaboration Tools
MDP collaboration features offer all the smarts your team needs for troubleshooting your mobile apps.
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Smart Alerts
With Keynote Smart Alerts get notified exactly when you want to know that a performance threshold is not being met.
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Customizable Device Catalog
The customizable device catalog lets you organize your private smartphone library and manage the use of each device.
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Advanced Device Control
If a smartphone can do it, so can MDP. Record any touchscreen gesture and accelerometer event supported by the smartphone app
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Point-and-Click Scripting
Point-and-click scripting lets users record each step of a test case and playback at any time. Self-service scripting shortens the time needed to accurately test use cases.
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Remote USB Upload
With MDP remote USB upload you can quickly add apps to your MDP device from the convenience of your desktop.
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Data Services
Keynote provides several ways to get your MDP performance data delivered right to your desktop exactly as you want to receive it.
PCI Interface
Each MDP device is integrated to a single remote agent using a high speed PCI interface. The high fidelity configuration introduces virtually no additional latency to your tests. You see results just as an end user would.
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Centralized SIM Multiplexer
Mobile operators (carriers) can use the MDP SIM Multiplexer to store and manage hundreds of SIMs from a centralized location. Any SIM in the multiplexer can be used with any smartphone in their private testing network.
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