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Not Better but Necessary Together: Real User and Synthetic Monitoring

By Jonathan Rende | November 17, 2014 | Comments (0)

CATEGORIES: Executive Viewpoints, Web Performance
Not Better but Necessary Together: Real User and Synthetic Monitoring

Most people would not choose to spend a week of work stuck in traffic every year, but research conducted in 2011 of traffic patterns found that, "congestion caused urban Americans to travel 5.5 billion hours more and to purchase an extra 2.9 billion gallons of fuel." Now that is just too much money and time to be wasting.

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Get the Inside Scoop: DUM versus RUM

By Adam Thier | November 16, 2014 | Comments (0)

CATEGORIES: Executive Viewpoints, Web Performance
Get the Inside Scoop: DUM versus RUM

Most of today’s Real User Monitoring (RUM) solutions are really Delayed User Monitoring (DUM) Systems. DUM is useful, but it’s only backward looking. It produces excellent statistics and analytics – knowing what browsers, devices and time to first paint are all very useful for future proofing your infrastructure and digital properties – but it doesn’t allow you to act in real-time. Being able to impact what is going on right now is a competitive advantage.

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Google’s DoubleClick Ad-Server Network Goes Down: 5 Questions to Assess the Impact to Your Revenue

By Steve Feloney | November 13, 2014 | Comments (0)

CATEGORIES: Web Performance
Google’s DoubleClick Ad-Server Network Goes Down: 5 Questions to Assess the Impact to Your Revenue

Yesterday, DoubleClick went down for just under two hours. With Google’s DoubleClick Ad Serving as the dominant player with about 44 percent of the ad serving market, the revenue loss for many websites could be in the millions! This leads us to question, should you dump DoubleClick for a different ad-server? More importantly, while Google’s outage makes for a news headline, what is the impact to your topline?

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Bringing Mobile Testing Up to Speed

By Josh Galde | October 24, 2014 | Comments (0)

CATEGORIES: Mobile Quality

Do you have your phone handy? (There’s a silly question.) So what little number is sitting on top of the “update” button in your app store app? An 8? 27? 42? Mine is 23. That’s how many of the apps on my phone are pushing out a new release since I last updated my phone, which was only about a week ago.

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Are You Ready for the iPhone 6?

By Aaron Rudger | October 20, 2014 | Comments (0)

CATEGORIES: Mobile Quality, Web Performance
Are You Ready for the iPhone 6?

The ever shifting landscape of mobile morphed again last month with Apple’s introduction of the iPhone 6 / 6+. In the first weekend alone, 10 million units shipped, breaking the previous device release record. In addition to a new set of features and form factor, both IT and digital teams now need to contend with a new OS (iOS 8). And the hits keep coming (hello Android Lollipop).

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You’re Ready, We’re Ready for Testing on Android Lollipop! Keynote Supports Day One for the Latest Android OS

By Josh Galde | October 16, 2014 | Comments (0)

CATEGORIES: Mobile Quality
You’re Ready, We’re Ready for Testing on Android Lollipop!  Keynote Supports Day One for the Latest Android OS

The release of Google’s latest mobile operating system, Lollipop, is a big shake up both functionally and aesthetically. For developers, it’s another layer of permutations on top of the already crazily fragmented Android ecosystem. But fear not. Keynote’s Mobile Testing solution provides direct, on-demand access to the largest library of real mobile devices on the planet, and it’s available today for testing and development on Lollipop.

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Sure, Your App Is Mobile. But Is It Wearable?

By Josh Galde | October 15, 2014 | Comments (0)

CATEGORIES: Mobile Quality
Sure, Your App Is Mobile. But Is It Wearable?

Imagine reading this article on your wrist watch. If you’re a Financial Times subscriber with a Samsung Gear S smart watch and the fastFT app, you could be doing just that — reading the latest news flashed one word at a time on your watch screen. This is one of the more benign examples of the Jetsons-like reality that is descending on us faster than we may even realize.

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Healthcare.gov Lessons Learned

By Aaron Rudger | October 10, 2014 | Comments (0)

CATEGORIES: Web Performance, Performance Analytics
Healthcare.gov Lessons Learned

A year ago on Oct. 12, 2013, Mikey Dickerson got the call that changed his career and his perspective on how to build and troubleshoot massive websites. The call to Dickerson, an engineering manager at Google, came from the Obama administration asking him if he could help fix the Healthcare.gov website that was supposed to launch Oct. 1 to help Americans sign up for health insurance under the Affordable Care Act. As you know, it did not go well.

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2014 Keynote Competitive Ranking for Banking Sites

By Josh Galde | September 17, 2014 | Comments (0)

CATEGORIES: Web Performance, Performance Analytics
2014 Keynote Competitive Ranking for Banking Sites

Online channels have become the battlefield for winning the hearts and minds of consumers. The performance, usability and brand perception for online content owners are now closely tied, and can quickly influence a customer’s choice – positively or negatively. This is especially true in competitive verticals like Financial Services, especially within segments like consumer banking, where the difference between the top players often comes down to the quality of the initial customer touch-point. Having a way to accurately measure and benchmark the performance of your company’s digital platform against that of the competition is extremely important for internal audiences, and being able say that you were named #1 by a trusted third party is extremely valuable from a marketing and brand perspective.

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Get Ready for the Sweet New Release of Android L

By Josh Galde | September 16, 2014 | Comments (0)

CATEGORIES: Web Performance, Mobile Quality
Get Ready for the Sweet New Release of Android L

Nobody knows what sweet concoction will be the moniker for Google’s newest mobile operating system, but one thing everyone does know is this: Android L will be the biggest shake-up of the OS in years, functionally and aesthetically. This ultimately will be exciting news for consumers. But for developers, it means still another layer of permutations on top of the already crazily fragmented Android ecosystem, making it more important than ever to thoroughly test apps for compatibility with the new Android L as well as your users’ other main device-OS configurations. Will your app or website display properly on phones running the new OS? Will it function properly? Will the experience live up to user expectations?

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