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The Digital Fragility: How Website Outages are Transforming Competition

By Aaron Rudger | January 29, 2015 | Comments (0)

CATEGORIES: Web Performance

Facebook, the world’s largest social network and its Instagram photo-sharing site were blocked around the world for up to an hour on Monday, January 26. We saw that Facebook experienced an outage and was down from around 10:12PM PST to 11:05PM PST with lingering availability issues until 5:45AM PST. Keynote Monitoring saw that Facebook.com experienced TCP connection errors and HTTP 503 “Service Unavailable” errors from around the world. In this age of digital, an outage is more than just frustrating.

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Progressive Insurance Ranks First in the Latest Keynote Insurance Scorecard

By Beth Robertson | January 16, 2015 | Comments (0)

CATEGORIES: Performance Analytics

Keynote is pleased to award Progressive top honors as the winner of our most recent Insurance Scorecard released in December 2014. For the third consecutive year, Progressive has outranked contenders among the leading carriers in the nation.

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Is Your Retail Strategy Strong Enough to Survive the Digital Transformation?

By Aaron Rudger | January 13, 2015 | Comments (0)

CATEGORIES: Mobile Quality, Web Performance
Is Your Retail Strategy Strong Enough to Survive the Digital Transformation?

Today, it is necessary to create a solid mobile strategy to drive e-commerce success. Many retailers are already embarking on strategies to continuously keep customers engaged as they journey across main street brick-and-mortar stores to the Web and mobile. With this shift, it presents retailers with the decision on how best to balance the rise of consumer expectations against the risk of exposure to IT failures. As more business processes are interconnected and automated across the digital experience - brick and mortar stores, the Web and mobile – the potential points of failure have vastly increased.

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Keynote’s New Partner Program Brings the Best in the Industry to Make the Digital Experience Easy

By Steve Gross | December 18, 2014 | Comments (0)

CATEGORIES: Business Updates
Keynote’s New Partner Program Brings the Best in the Industry to Make the Digital Experience Easy

At Keynote, our priority is to provide our customers with unparalleled performance in the digital transformation. Through the many years, we have delivered technology to make it easy to manage the performance of your applications across web and mobile devices. Today, we are continuing to build upon our commitment to you, our customers, with the launch of our new premier Keynote Global Alliance Program.

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Demystifying Mobile App Performance: Keynote Benchmark Study

By Aaron Rudger | December 17, 2014 | Comments (0)

CATEGORIES: Mobile Quality, Web Performance
Demystifying Mobile App Performance: Keynote Benchmark Study

Businesses are unambiguous about mobile. You can download more than 3 million apps available today from the iOS AppStore and Google Play. And consumers have made their intentions clear, choosing mobile over desktop for the first time ever, accounting for 55% of all ecommerce traffic on this year’s Black Friday. And while the mobile tsunami is washing in big business for many, it is overwhelming others.

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Do You Speak the Same Language as Your Business?

By Aaron Rudger | December 15, 2014 | Comments (0)

CATEGORIES: Mobile Quality, Web Performance, Performance Analytics
Do You Speak the Same Language as Your Business?

Getting businesses and their IT departments to speak the same language to promote growth is gaining considerable traction of late. At this past Velocity 2014 in Barcelona, I had the opportunity to evangelize about the idea of performance in context.

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Stormagedden: Preparing for a Digital Deluge

By Aaron Rudger | December 11, 2014 | Comments (0)

CATEGORIES: Web Performance
Stormagedden: Preparing for a Digital Deluge

As the West Coast braces for a powerful storm, public agencies and utilities are preparing their online services to keep important information and assistance flowing. Communities will look online—most likely on their wireless devices—to websites, mobile apps, and email to see if roads are clear, classes have been cancelled, or when their local electrical outage will be restored. Events like this are reminders of the need for performance testing and synthetic monitoring.

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Glinda the Good Witch

By Adam Thier | December 10, 2014 | Comments (0)

CATEGORIES: Executive Viewpoints, Web Performance
Glinda the Good Witch

Real User Monitoring (RUM) can track all the interactions of every user so why in the Wonderful World of Oz would you still need Synthetic Monitoring? Aren’t real users better than simulated ones? Aren’t the agents “free”? Don’t you eliminate scripting by relying on the actual users experiences and save a ton of money in the process? The answer may seem a simple and obvious yes, but it’s actually no, no, no.

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Quality at the Speed of Mobile

By Josh Galde | December 10, 2014 | Comments (0)

CATEGORIES: Mobile Quality
Quality at the Speed of Mobile

Here’s a dilemma: If you wanted to find a company’s mobile testing professionals for native or hybrid apps, where would you look? In a QA department? On a separate mobile project team? Development? Your guess would be as good as anybody’s, because even though we’re fully seven years into the “mobile revolution,” companies have various approaches to mobile testing, and many are still trying to figure it out.

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Not Better but Necessary Together: Real User and Synthetic Monitoring

By Jonathan Rende | November 17, 2014 | Comments (0)

CATEGORIES: Executive Viewpoints, Web Performance
Not Better but Necessary Together: Real User and Synthetic Monitoring

Most people would not choose to spend a week of work stuck in traffic every year, but research conducted in 2011 of traffic patterns found that, "congestion caused urban Americans to travel 5.5 billion hours more and to purchase an extra 2.9 billion gallons of fuel." Now that is just too much money and time to be wasting.

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