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Improving the Customer Experience with Keynote Digital Performance Intelligence

By Aaron Rudger | March 25, 2015 | Comments (0)

CATEGORIES: Performance Analytics, Web Performance
Improving the Customer Experience with Keynote Digital Performance Intelligence

Three billion people around the world are now connected to the Internet via a mobile device. Two billion people have at least one social media account. The point? Digital channels are the new normal.

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Holding Digital Design Agencies to Performance SLAs

By Jennifer Tejada | March 20, 2015 | Comments (0)

CATEGORIES: Web Performance, Executive Viewpoints
Holding Digital Design Agencies to Performance SLAs

Recently, I’ve been on the road meeting with customers, including marketing and digital heads at major manufacturers, retail giants, shipping and logistics leaders, and more. Every customer I meet with, regardless of industry, is seeing a marked increase in the importance of their digital channels, especially when it comes to traffic from smartphone and tablets. They tell me that creating an engaging digital experience that successfully achieves its intended business outcome is a complex and difficult challenge, even with the biggest budgets and most renowned digital agencies.

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Manage “Up” with Mobile Web Monitoring User Experience Metrics

By Dave Karow | March 11, 2015 | Comments (0)

CATEGORIES: Web Performance
Manage “Up” with Mobile Web Monitoring User Experience Metrics

Whoever your boss is, and regardless of whether they know or even care about the intricate details of web performance management, it’s likely they care a lot about how your customers are treated through each digital channel. “User Experience Metrics” take Mobile Web Monitoring up a level, equipping you to have a conversation “up” through management with numbers that make more sense to them.

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Inspiring Innovation: Keynote to Host the University of Michigan Center for Entrepreneurship Students

By Shawn White | February 23, 2015 | Comments (0)

CATEGORIES: Business Updates
Inspiring Innovation: Keynote to Host the University of Michigan Center for Entrepreneurship Students

Keynote is an incredible place. I started my career here, almost 20 years ago and coming out of college, I took on wide ranging roles such as building our first website (a new concept in 1995!), market and competitive research, architecting the world’s first globally distributed monitoring network, stints in sales engineering and customer support, network operations, managing facilities and data centers, which ultimately lead to my current position of overseeing the our global Service Delivery and Operations teams. This is what is so great working in the tech field; your opportunities are limited only by your own creativity, determination, and success—with a bit of luck sprinkled in.

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Keynote Mobile Testing Winter Update: Better Apps for Everyone!

By Aaron Rudger | February 13, 2015 | Comments (0)

CATEGORIES: Mobile Quality
Keynote Mobile Testing Winter Update: Better Apps for Everyone!

As a mobile developer, have you ever felt guilty shipping code you have no clue will play nicely on Android Jelly Bean? Or might be wonky running on an iPad mini with iOS 7.1? Have you wished you could easily test your pre-commercial app on a smartphone or tablet other than your own? Well, now you can for free with Keynote Mobile Testing.

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At the Crossroads: Questions That Can Make IT and the Line of Business Fall in Love in #TheDigitalMoment

By Aaron Rudger | February 11, 2015 | Comments (1)

CATEGORIES: Performance Analytics, Mobile Quality, Web Performance
At the Crossroads: Questions That Can Make IT and the Line of Business Fall in Love in #TheDigitalMoment

Valentine's Day reminds us that love doesn’t always have to be as passive as we think it should be. What if two unlikely people who live in different places were brought together, inspired by the same goals? What if these two people were willing to feel more connected to each other and could do so within a short time?

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Keynote Ignites Boot Camps in 2015

February 5, 2015 | Comments (0)

CATEGORIES: Business Updates, Mobile Quality, Web Performance

On March 24-25 in San Francisco, Keynote is hosting the new Boot Camp: Two days of hands-on training, led by Keynote Professional Services, designed to empower IT Professionals with the latest skills and best practices for managing the customer experience – making every digital interaction count.

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A Second Set of Lines Blur Between Mobile Quality and Operations

By Jonathan Rende | February 3, 2015 | Comments (0)

CATEGORIES: Executive Viewpoints, Mobile Quality, Web Performance

Much has been written about the blurring of the lines between development and quality of mobile apps. The driver for this trend, of course, is the combination of lighting-fast design driven development and the smashing together of check-in, test and build cycles which is often referred to as continuous integration (CI).

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This Year’s Winner of the Super Bowl – Social and Mobile!

By Aaron Rudger | February 2, 2015 | Comments (0)

CATEGORIES: Web Performance

Over the years, Keynote has helped some of the most progressive brands take advantage of the online interaction generated by Super Bowl advertising. As a high profile marketing investment, Super Bowl campaigns have evolved from pure branding, to rich engagement opportunities.

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We’re Coming to You! Join us at Keynote Connect 2015

By Jonathan Rende | January 29, 2015 | Comments (0)

CATEGORIES: Mobile Quality, Performance Analytics, Web Performance, Executive Viewpoints, Business Updates
We’re Coming to You! Join us at Keynote Connect 2015

Keynote is hitting the road this year, and we’re coming to a city near you. Beginning March 26, we are hosting an all-day event to share the latest market trends and best practices to manage an evolving landscape of digital transformation and the customer experience.

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