Keynote's Scorecards are bi-annual user experience ratings of financial services that collect and compare 200+ expert-determined criteria to measure and rank against best practice guidelines.
Keynote Competitive Rankings measure the customer experience in key verticals. This unique offering combines measured performance and user experience to understand the overall effectiveness of the digital channel. The study is groundbreaking with its inclusion of data on both mobile and social channels.
Currently studies are running in the following verticals:
The key areas covered in the Keynote Competitive Rankings are:
With the Keynote Competitive Rankings you will:
Learn how your online experience performs compared to your peers and get actionable recommendations to surpass the competition.
Keynote Competitive Assessments are custom studies that evaluate your site against your competitors. We use a tested methodology that measures and compares key performance metrics on your site and your competition. This data is then analyzed to provide you detailed recommendations for how you can improve and to understand the best practices being used by top sites.
With a Private Competitive Assessment you will:
Keynote Performance Indexes provide weekly, independent performance data for key web and mobile sites in major industries around the world. Our industry-leading performance monitoring tools and extensive global network deliver the most representative and consistent data to help you understand: