Keynote offers a comprehensive range of performance monitoring options for a holistic view of performance from your customers' perspective – across all your web properties and every screen.
Keynote Web Monitoring uses Internet Explorer, Chrome, Firefox and mobile browsers to accurately simulate customer journeys while measuring end user experience from locations around the world.
Assure the availability and performance of your websites and APIs—even those optimized for mobile devices like smartphones and tablets. With the inherent consistency and deep detail delivered by active monitoring, you can quickly diagnose root cause and repair issues at both the application and network level.
Real user monitoring
Every visitor to your site is unique, and so is the performance they experience. Keynote Real User Monitoring reveals the performance of your site for all your visitors, no matter what device they use, or where they live.
Analyze real user performance trends to uncover hidden improvement opportunities and to correlate key user behaviors (conversion, abandonment, engagement, etc.) with page responsiveness.
Mobile web monitoring
Whether your mobile Web strategy is to deploy dedicated mobile-optimized sites, or use responsive web design, Keynote has your back. Effective performance monitoring requires technology that manages the unique complexities and demands of the mobile ecosystem.
Web API monitoring
Web APIs, aka Web Services, are an important way for companies to integrate 3rd party data and service providers both in the browser and in the data center. API performance can have a significant impact on user experience especially when it drives critical transactions like checkout or the delivery of customized content. Keynote Web Monitoring actually interacts with the underlying API (SOAP or REST), enabling you to test not only performance but to ensure responses conform to specific parameters, e.g. number of widgets in inventory is a number between 1 and 100. In this way you can reproduce the logic found in the actual application that consumes the API.
Today’s modern web applications drive complex customer journeys. Shopping, banking, booking travel, tracking packages, sharing with friends…the transactions your site supports all have to work end-to-end every time.
Monitor any multi-step transaction. Analyze the performance of your entire transaction over time. See how each page contributes to the whole. Identify when individual page performance results in transaction performance spikes.
Third party monitoring
The Virtual Pages option for Keynote Web Monitoring allows you to monitor third party content from any web page. If your web pages consist of 3rd party content such as banners inserted by ad servers, social connectors or content from CDNs, then the ability to filter specific content from web pages and monitor it separately lets you identify poorly performing components. Virtual Pages are treated the same as any other web pages—meaning you can create graphs, reports, and alarms for them.
Streaming media monitoring
Measure the quality and reliability of streaming media the way your users experience it with Keynote Web Monitoring. From connect time to rebuffer events to average bit rate and more, you get the true picture of your audio and video stream delivery. The Keynote StreamQ rating summarizes the overall user experience for your streams, identifying when frustration and abandonment typically occur over time.
It's easy to get started with Keynote's web monitoring solution and extend it to meet every business need.
Your mobile and Internet business strategy is only as strong as the data that drives it. That's why all Keynote public services run on the industry's broadest, purpose-built global test & monitoring network comprised of over 7,000 measurement computers and mobile devices in more than 275 locations around the world.
The Keynote Web Monitoring solution is delivered as a service and sold by subscription. No hardware, server software or application code instrumentation required, so you can get to data fast. And Keynote makes it easy to monitor end user experience anywhere you need it. Take advantage of our instantly-available global network of measurement locations, or install Keynote agents in your employee offices, data centers, kiosks and more. Ask about our award-winning software and hardware private agent deployment options.
Advanced scripting tools
Recording transactions for active monitoring is easy with Keynote. Our advanced tools provide point-and-click simplicity, along with power for even the most complex web apps.
KITE (Keynote Internet Testing Environment) scripts are used for monitoring desktop transactions measured by IE, Firefox and Chrome web browsers.
MITE (Mobile Internet Testing Environment) scripts are used for monitoring mobile Web transactions across up to 2,000 different smartphones and tablets.
Keynote Web Monitoring is ready to go, right from the cloud. And you can get even more value by building it into your processes and connecting it with other systems. Whether you want issues instantly assigned in your enterprise service desk, or develop custom apps against our elegant RESTful API, Keynote makes it easy to unleash your monitoring data.
Keynote’s active monitoring lets you take advantage of the largest global network of public measurement agents. Not only can you choose from hundreds of metropolitan locations, but also the connection type across numerous Internet service providers and mobile operators:
- Backbone T1/T3
- Last Mile High-speed Cable, DSL
- Wireless 3G, 4G, LTE
Gain deeper understanding of your performance with an intuitive and informative analytics interface. Instantly identify issues, find root cause, identify patterns and understand the impact on your operations.
Keynote takes all of your performance measurements and makes them easily understandable and actionable in a single dashboard:
- Quickly scan all of your Keynote measurements to concentrate on the most critical performance issues
- Sort by criticality, measurement name, response time, or availability percentage to match your specific operational requirements
- Set warning and critical thresholds for performance and availability globally or for individual measurements
Your Keynote dashboard is the jumping off point to more in-depth analysis. Instantly drill down into individual measurements to run more reports and visualizations.
This easy-to-use graphing interface allows you to create and save performance visualizations. Compare, analyze, and understand the most accurate and reliable performance data. Correlate data from active tests with real user (RUM) activity, and between mobile app, mobile web, and desktop web. Visualizer allows you to quickly explore your data and preserve useful views for ongoing reference.
Keynote’s analytics platform is purpose-built for identifying issues and delivering performance insights. Visualizations include:
- Time History
- Bar Chart
Select from dozens of performance values including user experience metrics such as Time to Interactive Page and network metrics like Time to First Byte, using multiple calculations (percentiles, geo mean, etc).
At the heart of each and every Keynote measurement is a waterfall report. Drill down the measurement details and gain understanding about exactly where performance bottlenecks are located.
Keynote also gives site measurements a Health Score rating based on the years of expert performance knowledge built up by our Analytics consulting team.
You can even download waterfall tables as an HTTP Archive (HAR file) to analyze the performance data in external applications.
Make sure you are always aware of performance issues as they arise with a flexible alerting engine:
- Create alarms for any transaction or web page, against any metric measured, and by any measurement attribute (such as geography)
- Define multiple levels of severity based on the thresholds you determine
- Create dynamic baselines that self-adjust on a rolling basis
- Assign thresholds to these baselines, so alarms automatically tighten as performance improves over time
Keynote gives us assurance that our site is available and performing well for customers and prospects, regardless of their geographic location.
Web Analytics Manager
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We no longer chase false alarms. We focus on what truly impacts the customer. That’s a big win for us.
eCommerce Support Lead
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We needed a sales tool to demonstrate to prospects the performance of their rich media over the Internet with EdgeCast technology and without our technology. Keynote’s Web Monitoring is the ideal solution for measuring and monitoring performance of standard HTTP and streaming content.
Chief Operating Officer
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