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The Keynote Online Retail Transaction Performance Index
Critical to the success of any online retailer is the ability for its customers
to find and purchase products online. The experience should be fast and free from errors.
The Keynote Online Retail Transaction Performance Index measures the performance and
availability of this key path online. This includes searching for an item, adding it
to the shopping cart. All measurements are taken from the ten large U.S. metropolitan
areas (Boston, Chicago, Dallas, Detroit, Houston, Los Angeles, New York, Philadelphia,
San Francisco, and Washington, D.C.) on high-speed links attached to key points on the
largest U.S. Internet Service Provider (ISP) backbones. The index suite consists of
three distinct categories, each focusing on a specific vertical in the online retail
industry:
To view the published results for all sites
on the current index click here.
For a complete FAQ on the Keynote Online Retail Web Transaction
Performance Index click here.
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