Support
Keynote provides the support you need to optimize our test and measurement products
for your mobile communications and Internet services.
Use Support Central, our online support portal, to request support and receive answers quickly and conveniently.
Get updated location and status information about the Keynote Agent Network—a global network of over 3,000 measurement computers and mobile devices across 275 locations in 160 metropolitan areas.
Get the most from our products and services with Keynote's range of training options. Keynote technical training offers both convenient, online training and in-depth hands-on classroom training.
Keynote Diagnostic Services (KDS) provides in-depth diagnostic analysis and interpretation of your Keynote test & measurement data. Receive direct access to experts who can accelerate your mean-time-to-repair.
What Customers Are Saying
Support Plans
Keynote is committed to first class service on every level by offering multiple service options that deliver the support you need when you need it, extending services hours, and by reducing response times.
Basic Support Services
Our Basic Support is free to all Keynote customers and it’s far from standard. You'll benefit from unmatched service and expertise to get your questions answered. More »
Our Basic Support is free to all Keynote customers and it’s far from standard. You'll benefit from unmatched service and expertise to get your questions answered. More »
Enhanced Support Services
Keynote offers advanced paid support. We call it Keynote Diagnostic Services (KDS) because we go beyond support to provide you with maximum value and personalized services. More »
Keynote offers advanced paid support. We call it Keynote Diagnostic Services (KDS) because we go beyond support to provide you with maximum value and personalized services. More »
