Online Training

Are you interested in learning more about Keynote products or want to brush up on your skills? We offer both live training sessions with a Keynote representative and a number of on-demand training videos you can view at your convenience.

On-Demand Training

Our on-demand training tutorials can be viewed through the Keynote Support portal. In order to access these trainings you must be a Keynote customer and have a Keynote Support user account. Don’t have a Keynote Support user account yet? Request one here today.

Live Online Training with a Keynote Representative

Keynote provides free live training sessions with members of our technical staff several times each month. All you need to participate is a computer with an Internet connection and a telephone.

Currently, we offer the following live training sessions (click on the links below for more information on each of these sessions):

Keynote 101: An introduction to Keynote products and services

When: Pre-recorded training available at Support Central

If you’re new to Keynote’s Web performance test and measurement products, this live training is for you. In this training, we cover:

  • Keynote Products Overview: An overview of the many products offered by Keynote.
  • Keynote Internet Testing Environment (KITE): KITE is used by customers to create scripts that check the performance and availability of the sites they want to monitor.
  • Keynote Service Center (KSC): KSC is the portal used by customers to provision scripts so they can be run using Keynote’s global agent infrastructure.
  • MyKeynote: The MyKeynote portal is used by customers to view Web site availability and performance data, generate reports and configure alarms.

Taking a look at the NEW MyKeynote 10 portal

Join this training for an overview of the new MyKeynote 10 portal. MyKeynote 10 introduces real-time operational dashboards, which give you an at-a-glance overview of the performance of your measurements, smart alerts that trigger alerts based on consecutive failures, and deep-dive diagnostics in scatter plots and object trending graphs.

Dates and Times:

FlexUse is a Keynote account type which provides comprehensive self-service and account management functionality.

When: Pre-recorded training available at Support Central

This training will help you to:

  • FlexUse is a Keynote Account Type
  • Access to Keynote Service Center (KSC) administration portal
  • On-demand measurement & custom agent group provisioning
  • Clear visibility into usages and associated costs
  • Proactive Alerted
  • Detailed Reporting
  • Straight forward price per measurement model
  • Configurable levels of user access

Using KITE to record and playback test scripts

When: March 25th, 9AM PT / 12 PM ET

Add to Your Outlook Calendar

Join this live training to learn how the Keynote Internet Test Environment (KITE) can help you record transactions on your Web site and monitor them from Keynote’s global test and measurement network. With KITE, you can test and validate all your Web 2.0 applications before deployment – including your AJAX-based applications right from your desktop.

This training will help you to:

  • Streamline your Application Management Life Cycle;
  • Learn how to instantly deliver application performance data during development;
  • Bridge the gap between Development and Operations.

Details for joining the Training Session:

Toll free: 1 (847) 944 - 7361

Note for our International customers: Please use the following instructions to get a toll free number for your country (click here for numbers) . You can still use the same access code for both the phone and the Web conference.

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